Question 1

What can I expect from a mobile veterinary visit?

Accepted Answer

We are a mobile veterinary service bringing high-quality care directly to your doorstep. While our medical fees are comparable to traditional clinics, we apply a House Call fee to cover the convenience of traveling to your location. House call fees are tiered based on distance away from our home base.Booking & ArrivalTo Schedule: Call us or request an appointment online. You will be guided through a quick registration for you and your pet on our PetCare portal. We will contact you to finalize your pet's personalized care visit.
Medical Records: Please send all medical and vaccination records to info@coventrymobilevets.com prior to your pet's appointment
On the Day: We’ll text you an ETA when we are headed your way. Once we pull into your driveway, we’ll send a final "we have arrived" text or call you to let you know we’re ready. Please allow us 10 minutes to set up our van to gather our supplies to receive your pet.The Appointment All exams take place inside our fully-equipped mobile van unless your pet's behavior and/or mobility issues require us to enter your home. To keep things safe and smooth, please have dogs on a leash and cats in a carrier. We love using treats to ensure a stress-free experience. Feel free to use your pet's favorites or use some of ours!Preparation ChecklistAnnual Wellness Visits: Please have a fresh stool sample from your pet.
Sick Visits: Be ready to provide a detailed history of your pet's symptoms, timeline of sickness, and your concerns. If your dog has any urinary problems, please catch a fresh urine sample ahead of time for testing.

Question 2

How can I prepare for my pet's appointment?

Accepted Answer

We want this to be a low-stress experience for everyone. Here is how you can help:For Cats: If your cat is shy, please keep them in a small, enclosed space (like a bathroom) before we arrive so they are easy to locate and can be placed in a carrier. If your cat is hiding when we arrive, we will not attempt to chase or retrieve them. Chasing a frightened cat is stressful for your pet, can increase the risk of injury, and prevents us from providing safe, efficient care.
If your cat cannot be safely examined, we will develop a plan with you. This may include prescribing calming medication and rescheduling the visit so you can confine your cat to a small room, such as a bathroom or bedroom, before our arrival.
For Dogs: If your dog is prone to nervousness or aggression, we recommend muzzle training. Resources like "The Muzzle Up! Project" can help make a muzzle a positive, stress-reducing tool for your dog. Important Note: Pets must be able to be examined safely at the time of the visit. If an exam and care cannot be completed due to fear or aggression, the doctor will recommend a plan to reduce your pet's anxiety by prescribing calming medications and rescheduling the visit. Additional sedation may be required. Please note that a house call and consultation fee will still be charged, as time has been reserved for your appointment.

Question 3

Can you see multiple pets from the same household on the same day?

Accepted Answer

Yes! We’re happy to see multiple pets from the same household during a single visit. To schedule,  request an appointment online for one of your pets. In the Remarks section, let us know that you’d like us to examine your other pets and include each pet’s name. Depending on the number of pets and the type of care they need, we may need to adjust your appointment time or date to ensure we have enough time to provide each pet with the attention they deserve. If any changes are needed, we’ll contact you to confirm the details of your appointment.

Question 4

What's inside the mobile van? Take a tour.

Accepted Answer

Step inside our mobile veterinary clinic. Our fully equipped hospital on wheels brings advanced veterinary care directly to your home—reducing stress for both you and your pets while providing the same high-quality medicine you'd expect in a traditional clinic.Inside our mobile unit:Comprehensive wellness and sick pet examsIn-house blood work with rapid resultsUrinalysis for fast diagnostic testingDigital X-ray capabilitiesAdvanced diagnostic equipmentSurgical and Dental capabilities for select procedures
Whether your pet needs a routine checkup, diagnostic testing, or a minor procedure, we can provide personalized care without you ever having to leave your driveway.

Question 5

Do you see emergencies?

Accepted Answer

We do not. We are not set up to provide emergency care. If urgent care is required or you cannot reach us, please call the emergency clinics listed here.

Question 6

What forms of payment do you accept?

Accepted Answer

Cash, credit card, and checks.

Question 7

Do you offer any discounts?

Accepted Answer

Yes, we offer a 10% military discount to veterans and active duty, reserve, and national guard service members.

Question 8

Do you offer any payment plans?

Accepted Answer

No, we do not offer payment plans. All account balances are due in full at the time services are provided.

Question 9

What animal species do you see?

Accepted Answer

We only see cats and dogs though we love all species!

Frequently Asked Questions